Privacy Policy

Last updated: April 2026

DocNCR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (docncr.in) and use our home healthcare services in Delhi NCR.

1. Information We Collect

We only collect information directly necessary to provide you with medical services at your home. This may include:

• Personal Information: Name, phone number, and home address for dispatching doctors.
• Medical Information: Basic symptoms provided during your booking call or WhatsApp message, and any patient medical history discussed with the consulting doctor.
• Device Information: We use standard cookies and analytics tools (like Google Analytics) to collect anonymous data about browser type, device type, and interactions with our website to improve our services.

2. How We Use Your Information

We use the information we collect primarily to:

• Dispatch a medical team to your required location.
• Communicate with you regarding our services, including follow-up calls after a visit.
• Improve our website, advertising, and overall patient experience.

3. Protection of Medical Data

Your medical privacy is incredibly important to us. Any consultation details, diagnosis, and prescriptions discussed between you and the DocNCR doctor remain confidential. We do not sell, trade, or rent your personal or medical identification information to any third party.

4. Google Ads & Tracking

We use Google Ads and Google Analytics to reach patients in need across Delhi NCR. These platforms use cookies to track ad performance and analyze general website traffic. You can opt out of personalized Google advertising at any time via your Google Account's Ad Settings.

5. Security

We implement standard security measures to safely maintain your personal data. However, please be aware that no transmission over the internet or mobile networks is completely secure, and we cannot guarantee absolute security of data transmitted to us digitally.

6. Contact Us

If you have any questions about this Privacy Policy, you can continuously reach us at:

Phone / WhatsApp: +91-8796933327
Email: contact@docncr.in
Address: M block-193, Gaon Wala Chowk, Block M, Raghubir Nagar, Tagore Garden Extension, Delhi - 110027